Central Europe Travel (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and travel services.
1. Who We Are
Central Europe Travel is an incoming travel agency based in Slovakia, specializing in customized travel experiences in Slovakia and Central Europe.
If you have any questions about this Privacy Policy or about your personal data, please contact us at:
Email: info@centraleuropetravel.com
2. What Personal Data We Collect
We may collect and process the following personal data:
- Name, email address, and phone number
- Travel preferences and itinerary details
- Payment and billing information (if applicable)
- Communication history (emails, inquiries, feedback)
- Technical information such as IP address, browser type, and cookies (for website analytics)
3. How We Use Your Personal Data
We use your data only for legitimate business purposes, such as:
- Providing travel-related services and responding to your inquiries
- Processing bookings and payments
- Sending relevant travel information and updates
- Improving our website and customer experience
- Fulfilling legal obligations under Slovak and EU law
We do not sell, rent, or trade your personal data with third parties.
4. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
- Your consent (e.g., when you subscribe to our newsletter)
- Contract performance (to provide booked travel services)
- Legal obligation (e.g., accounting, tax, or travel regulations)
- Legitimate interest (e.g., customer service or marketing to existing clients)
5. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
After that, the data is securely deleted or anonymized.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
7. Sharing Your Data
We may share your personal data only with trusted partners and service providers (such as hotels, transport companies, or guides) strictly for the purpose of providing the requested services.
All partners are contractually bound to protect your personal data in accordance with GDPR.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@centraleurope.
9. Cookies
Our website uses cookies to improve user experience and analyze traffic.
You can control or disable cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update clearly indicated.
11. Contact
If you have any questions, concerns, or complaints regarding our handling of your personal data, please contact:
Central Europe Travel
Kosicka 49
821 08 Bratislava
Slovakia
By using our website or services, you agree to this Privacy Policy.